VEU Appliances Activities 24 (TVs), 25 (Dryers) and 46 (Cooktops)

Question: " Can you please confirm the below? If these are incorrect, could you confirm the activity date to use in the below scenarios? "

Activity 24 & 25 - Scenarios

1. Purchase date (1 July 2026), delivery date (1 July 2026) and customer claim date is 1 August 2026
   
   Activity Date is 1 July 2026 

2. Purchase date (1 December 2025), delivery date (10 January 2026) and customer claim date 10 August 2026
   
   Activity Date is 10 January 2026

3. Purchase date pick up (1 November 2025), no delivery date and customer claim date is 20 August 2026
   
   Activity Date is 1 November 2025 

    

Activity 46 - Scenarios

1. Purchase date (1 July 2026), delivery date (1 July 2026) and customer claim date is 1 August 2026
   
   Activity Date is 1 July 2026

2. Purchase date (1 December 2025), delivery date (10 January 2026) and customer claim date 10 August 2026
   
   Activity Date is 1 December 2025

3. Purchase date pick up (1 November 2025), no delivery date and customer claim date is 20 August 2026
   
   Activity Date is 1 November 2025
   
   Can the customer claim date be entered as the activity date?

Answer:

Thank you for raising this query on high efficiency televisions, clothes dryers and induction cooktop activity dates.

Regarding activity 46 – induction cooktops, the regulations specify that the activity is taken to occur on the day which the product is sold to the energy consumer. We would expect this to match the proof of purchase evidence supplied.

For Activities 24 and 25, Schedule 3 of the VEET Regulations provides that the activity date is the date the installation of the product is completed. We accept that it is reasonable for APs to assume that the product was installed on the day of delivery or pick up by the consumer, unless you have evidence this is not the case .