REPS Priority Group Concession Card Evidence

With regard to evidence of priority group status, the Commission expects that obliged retailers and their activity providers will cite evidence, record the customer’s CRN and retailers will confirm the validity of the customers concessions status via Centrelink Confirmation eservices (CCeS).

Activity providers would not be using the CCeS.

Photographic evidence for concession cards and other forms of customer identification should not be taken or stored.